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small{color:var(--ink-3);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:400;overflow:hidden}.flow-step strong{color:var(--tone);font-variant-numeric:tabular-nums;letter-spacing:-.03em;margin-left:auto;font-size:28px;font-weight:700}.workspace{border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);min-height:0;box-shadow:var(--shadow);flex:1;grid-template-columns:minmax(280px,27%) minmax(380px,1fr) minmax(240px,22%);margin:0 clamp(16px,3vw,40px) 24px;display:grid;overflow:hidden}.conversation-panel,.thread-panel,.details-panel{min-width:0;min-height:0}.conversation-panel{border-right:1px solid var(--line);flex-direction:column;display:flex}.panel-heading{justify-content:space-between;align-items:center;gap:8px;padding:16px 16px 12px;display:flex}.panel-heading h2,.thread-heading h2{margin:0 0 2px;font-size:17px;font-weight:700}.panel-heading span{color:var(--ink-3);font-size:13px}.panel-heading select{max-width:165px;min-height:36px;padding:0 8px;font-size:13px}.search-box{border-radius:var(--radius-sm);height:40px;color:var(--ink-3);background:var(--paper);align-items:center;gap:8px;margin:0 14px 10px;padding:0 11px;transition:box-shadow .15s;display:flex;box-shadow:inset 0 0 0 1px #0000}.search-box:focus-within{background:var(--surface);box-shadow:inset 0 0 0 1px var(--brand)}.search-box input{background:0 0;border:0;width:100%;min-width:0;min-height:36px;padding:0;font-size:14px}.search-box input:focus{box-shadow:none}.conversation-list{flex:1;min-height:0;overflow-y:auto}.conversation-item{border:0;border-top:1px solid var(--line-soft);background:var(--surface);width:100%;color:inherit;text-align:left;gap:11px;padding:12px 16px;display:flex;position:relative}.conversation-item:hover{background:#f7faf8}.conversation-item.selected{background:#eaf5f0}.conversation-item.selected:before{content:"";background:var(--brand);border-radius:0 3px 3px 0;width:3px;position:absolute;top:8px;bottom:8px;left:0}.conversation-item:focus-visible{outline-offset:-2px}.avatar{--tone:var(--brand);--tone-wash:var(--brand-wash);background:var(--tone-wash);width:42px;height:42px;color:var(--tone);letter-spacing:.02em;border-radius:50%;flex:none;place-items:center;font-size:14px;font-weight:700;display:grid}.avatar.status-bot{--tone:var(--bot);--tone-wash:var(--bot-wash)}.avatar.status-pending_human{--tone:var(--wait);--tone-wash:var(--wait-wash);box-shadow:0 0 0 2px var(--surface),0 0 0 4px #e5a64c}.avatar.status-human{--tone:var(--human);--tone-wash:var(--human-wash)}.avatar.status-closed{--tone:var(--closed);--tone-wash:var(--closed-wash)}.avatar.small{width:34px;height:34px;font-size:13px}.avatar.large{width:44px;height:44px}.avatar.xl{width:64px;height:64px;font-size:21px}.item-body{flex:1;gap:4px;min-width:0;display:grid}.item-row{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}.item-row 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9px;font-size:12px;font-weight:600;display:inline-flex}.status-pill:before{content:"";background:currentColor;border-radius:50%;width:6px;height:6px}.status-pill.bot{background:var(--bot-wash);color:var(--bot)}.status-pill.pending_human{background:var(--wait-wash);color:var(--wait)}.status-pill.human{background:var(--human-wash);color:var(--human)}.conversation-item.unread .item-row strong{font-weight:700}.conversation-item.unread .item-preview{color:var(--ink);font-weight:500}.conversation-item.unread .item-row time{color:var(--brand);font-weight:600}.unread-badge{color:#fff;background:var(--brand-bright);font-variant-numeric:tabular-nums;box-sizing:border-box;border-radius:999px;flex:none;place-items:center;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:700;display:inline-grid}.conversation-item.pending_human .status-pill:before{animation:1.6s ease-in-out infinite waiting-pulse}@keyframes 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2px;font-size:17px;font-weight:700}.contact-card>p{color:var(--ink-3);font-variant-numeric:tabular-nums;margin:0;font-size:14px}.contact-card.placeholder{border:1px dashed var(--line);border-radius:var(--radius);padding:18px 8px}.contact-card.placeholder h3{margin-top:0;font-size:15px}.contact-facts{border-radius:var(--radius);background:var(--paper);text-align:left;width:100%;margin:16px 0 0;display:grid}.contact-facts div{justify-content:space-between;gap:10px;padding:9px 12px;font-size:13px;display:flex}.contact-facts div+div{border-top:1px solid var(--surface)}.contact-facts dt{color:var(--ink-3)}.contact-facts dd{text-align:right;margin:0;font-weight:600}.details-block h4{margin-bottom:12px;font-size:15px;font-weight:700}.details-block .muted{margin:0;font-size:14px}.event-list{margin:0;padding:0;list-style:none}.event-list li{--tone:var(--brand);gap:10px;min-height:48px;display:flex;position:relative}.event-list li.bot{--tone:var(--bot)}.event-list li.pending_human{--tone:var(--wait)}.event-list li.human{--tone:var(--human)}.event-list li.closed{--tone:var(--closed)}.event-list li:not(:last-child):after{content:"";background:var(--line);width:1px;position:absolute;top:14px;bottom:0;left:4.5px}.event-dot{z-index:1;background:var(--tone);width:10px;height:10px;box-shadow:0 0 0 3px var(--tone);border-radius:50%;flex:none;margin-top:4px}@supports (color:color-mix(in lab,red,red)){.event-dot{box-shadow:0 0 0 3px color-mix(in srgb,var(--tone)18%,white)}}.event-list strong{font-size:14px;font-weight:600;display:block}.event-list strong:first-letter{text-transform:uppercase}.event-list time{color:var(--ink-3);font-variant-numeric:tabular-nums;margin-top:2px;font-size:12px;display:block}.privacy-note{border-radius:var(--radius);color:var(--ink-2);background:var(--brand-wash);gap:10px;margin-top:auto;padding:12px;font-size:13px;line-height:1.5;display:flex}.privacy-note svg{color:var(--brand);flex:none}.empty-state{color:var(--ink-3);text-align:center;gap:4px;padding:32px 18px;font-size:14px;line-height:1.6;display:grid}.empty-state strong{color:var(--ink-2)}.messages .empty-state{margin:auto}.empty-workspace{max-width:300px;color:var(--ink-3);text-align:center;justify-items:center;margin:auto;padding:30px;display:grid}.empty-workspace h2{color:var(--ink);margin:16px 0 6px;font-size:19px}.empty-workspace p{margin:0;font-size:15px;line-height:1.55}.empty-icon{width:64px;height:64px;color:var(--brand);background:var(--brand-wash);border-radius:20px;place-items:center;display:grid}.modal-backdrop{z-index:5;background:var(--brand-deep);place-items:center;padding:18px;display:grid;position:fixed;inset:0}@supports (color:color-mix(in lab,red,red)){.modal-backdrop{background:color-mix(in srgb,var(--brand-deep)70%,transparent)}}.modal-backdrop{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px)}.modal{border-radius:var(--radius-lg);background:var(--surface);width:min(100%,460px);max-height:calc(100dvh - 36px);padding:28px;position:relative;overflow-y:auto;box-shadow:0 25px 70px #06201b66}@media(max-width:760px){.modal-backdrop{place-items:end stretch;padding:0}.modal{width:100%;max-height:92dvh;padding:22px 18px calc(22px + env(safe-area-inset-bottom));border-radius:var(--radius-lg)var(--radius-lg)0 0}.modal-backdrop .schedule-modal{border-radius:0;width:100%;height:100dvh}}.dev-tag{color:var(--wait);background:var(--wait-wash);border-radius:999px;margin-bottom:14px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.modal h2{letter-spacing:-.02em;margin-bottom:6px;font-size:21px}.modal .muted{margin:0;font-size:14px}.modal-close{border-radius:var(--radius-sm);width:34px;height:34px;color:var(--ink-3);background:0 0;border:0;place-items:center;display:grid;position:absolute;top:16px;right:16px}.modal-close:hover{background:var(--paper);color:var(--ink)}@media(prefers-reduced-motion:no-preference){.flow-step.pending_human .flow-icon{animation:2.4s ease-in-out infinite waiting}}@keyframes waiting{50%{box-shadow:0 0 0 5px #a9640c1f}}@media(max-width:1100px){.flow-text small{display:none}.workspace{grid-template-columns:minmax(240px,36%) minmax(0,1fr);height:auto}.thread-panel{border-right:0;height:min(760px,100dvh - 32px);min-height:520px}.conversation-panel{max-height:min(760px,100dvh - 32px)}.panel-heading{flex-wrap:wrap}.panel-heading select{flex:100%;max-width:none}.details-panel{border-top:1px solid var(--line);grid-column:1/-1;grid-template-columns:1fr 1fr;align-items:start;display:grid}.privacy-note{grid-column:1/-1}}@media(max-width:960px){.login-page{grid-template-columns:1fr}.login-showcase{display:none}.login-brand{display:flex}.flow{grid-template-columns:repeat(2,minmax(0,1fr))}.flow-step:nth-child(2):after{display:none}}.thread-back{display:none}@media(max-width:760px){.workspace{flex-direction:column;margin:0 12px 16px;display:flex}.conversation-panel{border-right:0;max-height:none}.workspace:not(.thread-open) .thread-panel,.workspace:not(.thread-open) .details-panel,.workspace.thread-open .conversation-panel,.app-main:has(.workspace.thread-open) .dashboard{display:none}.workspace.thread-open{box-shadow:none;border:0;border-radius:0;margin:0}.workspace.thread-open .thread-panel{height:calc(100dvh - var(--sticky-top) - var(--tabbar-height));min-height:420px}.workspace.thread-open .details-panel{border-top:1px solid var(--line);display:flex}.thread-back{flex:none;margin-left:-8px;display:inline-grid}.thread-heading{justify-content:flex-start;gap:8px;min-height:60px;padding:8px 14px}.thread-heading .status-pill{display:none}.thread-contact{gap:10px}.thread-contact .avatar.large{width:38px;height:38px}.thread-actions{padding:8px 14px}.transfer-group{flex:100%}.transfer-select{flex:1;max-width:none}}@media(max-width:640px){.dashboard{grid-template-columns:1fr;align-items:start}.flow{gap:8px}.flow-step{gap:8px;min-height:60px;padding:10px;font-size:14px}.flow-step:after{display:none}.flow-icon{width:32px;height:32px}.flow-step strong{font-size:22px}.composer-bar span{display:none}.composer-bar{justify-content:flex-end}.message{max-width:88%}}.agenda-page{gap:20px;width:min(1320px,100% - 2*clamp(16px,3vw,40px));margin:26px auto 56px;display:grid}.agenda-title{justify-content:space-between;align-items:end;gap:16px;display:flex}.agenda-title 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35%,#0000);mask-image:linear-gradient(#000 35%,#0000)}.pb-result.confirmed>:not(.pb-result-photo){position:relative}.pb-result-icon{width:84px;height:84px;color:var(--pb-wine);border:1.5px solid #d9b8b8;border-radius:50%;justify-self:center;place-items:center;animation:.35s pb-rise;display:grid}.pb-result-icon.done{border-color:var(--pb-wine);background:#fffcfacc}.pb-result-title{color:var(--pb-wine);font-family:var(--pb-display);margin:4px 0 0;font-size:34px;font-weight:400;line-height:1.1}.pb-code{color:var(--pb-ink-3);border:1px dashed #d9b8b8;border-radius:14px;justify-content:space-between;align-items:baseline;padding:14px 16px;font-size:13px;display:flex}.pb-code strong{color:var(--pb-wine-ink);letter-spacing:.08em;font-size:20px}@keyframes pb-rise{0%{opacity:0;transform:scale(.92)}}@media(min-width:640px){.pb{padding:32px 16px}.pb-app{border:1px solid var(--pb-line);border-radius:28px;min-height:calc(100vh - 64px);overflow:hidden;box-shadow:0 24px 70px #66293914}.pb-top{position:static}.pb-screen{padding:12px 32px 36px}.pb-pros,.pb-tabs,.pb-days{margin:0 -32px;padding-left:32px;padding-right:32px}.pb-hero{padding:48px 40px 44px}.pb-hero h1{max-width:280px}.pb-hero p{max-width:300px}.pb-home-block{padding:30px 32px 0}.pb-team,.pb-cats{grid-template-columns:repeat(2,minmax(0,1fr))}.pb-pros,.pb-days{scroll-padding-inline:32px}.pb-time-grid.named{grid-template-columns:repeat(4,minmax(0,1fr))}}@media(max-width:359px){.pb-screen{padding-left:14px;padding-right:14px}.pb-pros,.pb-tabs,.pb-days{margin:0 -14px;padding-left:14px;padding-right:14px}.pb-time-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(prefers-reduced-motion:reduce){.pb-result-icon{animation:none}.pb-cta,.pb-button,.pb-service{transition:none}}.online-settings{gap:18px;display:grid}.online-notice{max-width:260px}.online-link{gap:8px;display:flex}.online-link input{flex:1;min-width:0}.online-open{text-decoration:none}.online-warning{border-radius:var(--radius-sm);background:var(--wait-wash);color:var(--wait);margin:0;padding:10px 12px;font-size:14px}@media(max-width:640px){.online-link{flex-wrap:wrap}.online-link input{flex-basis:100%}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}